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<div style=""><b style="font-weight: 700">JOB DESCRIPTION</b></div><ul>  <li style="">Be the Lead Designer for premium set of HomeLane customers, from the ﬁrst meeting to order booking to design ﬁnalization</li>  <li style="">Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.</li>  <li style="">Focus on, prioritize and execute multiple design projects.</li>  <li style="">Analyze sales reports, project TAT and customer satisfaction</li>  <li style="">Work closely with various departments of HomeLane to improvise design offerings for the customers</li></ul>

Vadodara

Design Consultant

Bangalore HQ

<ul>  <li style="">Prospect relentlessly to build pipeline and build strong relationships with prospects</li>  <li style="">Own the experience we give every prospective customer from the first time they interact with us</li>  <li style="">Be responsible for achieving sales targets by working with a talented group of interiors designers</li>  <li style="">Create reliable forecasts and be completely transparent with management on the pipeline status</li>  <li style="">Close new business consistently at or above quota level</li>  <li style="">Develop and execute on a strategic plan for the showroom / offline business unit and document and distribute competitive information</li>  <li style="">Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge</li>  <li style="">Seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives</li>  <li style="">World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers.</li>  <li style="">The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales team, with clear sales targets.</li>  <li style="">We are a fast-growing startup (2000+ projects completed) and expect all our colleagues to be flexible, action and results oriented self-starters with strong data analysis skills.</li>  <li style="">We are heavily biased towards candidates who come with a proven track record of taking ownership, understanding customer pain-points, driving results and moving with speed to implement ideas in a fast-paced environment.</li>  <li style="">Lastly, we are looking for effective communicators who can work effortlessly with customers, colleagues, business partners and vendors, alike</li></ul>

Trivandrum

Sales Manager

<ul>  <li style="">Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization</li>  <li style="">Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.</li>  <li style="">Focus on, prioritise and execute multiple design projects.</li>  <li style="">Analyse sales reports, project TAT and customer satisfaction</li></ul><div style=""><br></div>

Gopalan

Nashik

Ahmedabad

<h4 style="font-size: 1em"><b style="font-weight: 700">As a Community Manager at HomeLane</b>, you will lead a team of internal designers and the design partner community (working out of your showroom)</h4><ul>  <li style="">Be in charge of making every designer successful, and ensure every client gets the best experience</li>  <li style="">This role thrives on sales &amp; revenue targets - you will lead the team’s effort to achieve the sales target</li>  <li style="">Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom.    <ul>      <li style="">You will lead/coach/mentor your unit of DPs</li>      <li style="">Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any improvements with this team will be attributed to your achievement</li>    </ul>  </li>  <li style="">Design Output-    <ul>      <li style="">NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale)</li>      <li style="">Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to help us reach our target numbers</li>    </ul>  </li>  <li style="">As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface</li>  <li style="">You will work with the central design team to bring in insights from the client / designer meetings and suggest process improvements/product improvements</li>  <li style="">You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met</li>  <li style="">People / Team Management    <ul>      <li style="">Hire and developing a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team</li>    </ul>  </li></ul><h4 style="font-size: 1em"><br></h4>

Design Manager

Viman Nagar

<div style="">About the Role:<br>We are looking for energetic and customer-focused professionals to join our Referral Program team as Customer Success Relationship Executives. This role is crucial in building strong relationships with our existing clientele and driving referrals through meaningful conversations, meet &amp; greet initiatives, and marketing activities.</div><div style="">Key Responsibilities:</div><ul>  <li style="">Drive customer referrals by engaging with existing clients over calls, messages and in-person meetings</li>  <li style="">Validate referral leads as a core part of the backend process</li>  <li style="">Conduct meet &amp; greet sessions and support marketing activities to promote referrals</li>  <li style="">Generate quality leads by nurturing positive client relationships</li>  <li style="">Communicate persuasively and patiently with customers to encourage word-of-mouth promotion</li></ul><div style=""><br></div>

Kolkata HQ

Customer Success Relationship 

<div style="">We are India’s Choice for On-time Home Interiors. At HomeLane, we are building the world's most trusted &amp; customer-centric home interiors brand, leveraging deep-tech, design &amp; lean-ops to deliver delightful and hassle-free home interiors to home owners across India. Our 3-way marketplace of interior designers, installers and vendors allows us to scale fast; and our tech and ops stacks enable us to scale right.</div><div style=""><br></div><div style="">Today, 25,000+ homeowners live in HomeLane-designed homes. The Economic Times voted us the Best Interiors Brand in 2020 (no, the results for 2021 aren’t out yet but the results shouldn’t be any different!). We currently operate in 25 cities, where we work with 1200+ interior designers, 1000+ vendors and 1500+ installers. we have recently raised $50 million as a part of our Series E funding round led by IIFL AMC’s late-stage tech fund, Oman India Joint Investment Fund (OIJIF) and Stride Ventures. Our existing investors include Pidilite, Evolvence, NuVentures, Sequoia Capital and Accel.We have just entered into a three-year strategic partnership with Mahendra Singh Dhoni as an equity partner and brand ambassador.</div><div style=""><br></div><div style="">HomeLane prides itself in its strong base of <b style="font-weight: 700">cloud platforms</b> that form the backbone of our organization. SpaceCraft is HomeLane’s disruptive cloud platform for end to end 2D/3D design, instant quote and customer collaboration. It's the first of its kind solution that is proprietary and optimized for performance and scale. &nbsp;We are also building AI-driven enhancements to software solutions and creating a data platform to derive data analytics based business insights. Our tech products enable a 3-way marketplace solution (HomeLane, Customers and Vendors) and creates a one-of-its-kind experience for the users. Engineers at HomeLane get to experience an accelerated growth and learning curve, getting to work on cutting edge technology that directly fuels business growth. They solve hitherto unsolved problems in the domain via a combination of scalable architectures, software technologies and stacks.</div><div style="">Visit<a href="http://www.homelane.com/technology"> <u>www.homelane.com/technology</u></a> for more details. You can also find stack details at <a href="https://stackshare.io/homelane-tech/my-stack"><u>https://stackshare.io/homelane-tech/my-stack</u></a></div>